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Frequently Asked Questions

Get to know what people are asking and the products and services people want to know more about

Relevant Questions That People Ask

How can I open a StockMoor Account ?
You can create an account by just clicking on the "Sign Up" button and providing the required information and then click on "Confirm Sign Up"
Does StockMoor Capital share account information with third-parties ?
No, we don't provide our account holder's information to any third-party organization. We keep your information encrypted and secured and not even our in-house employees may get access to it.
Can I send money from StockMoor Capital account to other banks ?
Yes, you can easily transfer money from your StockMoor account to other banks without challenges.
Can I get a loan from StockMoor Capital ?
Yes, we offer loans at lower interest rates for individuals and businesses that have active accounts with StockMoor Capital
Do I require a collateral to secure a loan ?
No, but because our services are very remote, we secure our funds against any possible client defaults by requiring a customer applying for a loan to have and active account with a balance of 10% of the loan amount requested.
What happens if I do not meet the 10% balance requirement ?
You do not need to worry, we will deduct 15% of the loan amount as loan fees and collateral
What should I do when I face any challenges on the site ?
When you face any challenges on the site, make sure you contact our support team through our available support channels and our 24/7 support team will respond to you with imediate effect
Is online banking with StockMoor Capital safe ?
Yes, our platform uses encryption and multi-factor authentication to protect your data. Always access your account from secure devices and avoid sharing your login credentials.
How long do transfers take ?
Transfers between StockMoor Capital Accounts are usually instant but transfers to other banks may take 1 to 3 business days, depending on the bank and time of day the transaction is made.
What should I do if I notice suspicious activity ?
Make sure you immediately report it to our 24/7 customer service. Describe the suspicion and we will provide to neede assistance as required. We may also allow you to change your account password and monitor your account closely.